Privacy Policy cont.

Our purposes for your information

There are a variety of reasons why Thomas Holt Villages needs the above information. Some of these reasons include:

• Ensuring that both Thomas Holt Villages and clients meet their obligations under relevant legislation;
• If information is not provided, Thomas Holt Villages may not be able to provide you with services. For example, if you do not supply your financial information, we may not be able to put you on our waiting lists;
• To determine what benefits and services you are entitled to receive from the government;
• Ensuring the health, safety and welfare of all clients whilst under our care;
• Allowing appropriate insurance coverage for clients;
• Ensuring the care we give suits our clients needs and tastes.

Will Thomas Holt Villages give anyone my information?
Your records will not be disclosed to any contractors or other businesses without your consent.

Accuracy and relevance of information

Part of our responsibility in keeping your records is to make sure that they are accurate and relevant. Thomas Holt Villages will endeavour to keep all records about clients as accurate and relevant as possible. Information about you that is no longer relevant to the purpose for which we collected it will be disposed of in a secure way.

Your right to see your records

If you would like to find out what kind of information Thomas Holt Villages has kept about you, please contact the Administration Office on (02) 9545 4799. You are entitled to see your records and to correct them if you believe they are incorrect.

Security and confidentiality of your records

All client records are kept securely locked away, so that unauthorised persons cannot view your personal and sensitive details. Thomas Holt Villages keeps your records confidential and restricts access to your files.